13th July 2007, Friday - A day which I am real happy ................. it's simply because I have finally made up my mind to quit from my miserable work - my April Fool mistake !
Let's track back the record - I started a new job this year with a very reputable organisation which I dreamed and eagerly want to work for them. Finally, I got the job and I started my new career journey on April Fool Day - 1st April 2007. And, like the day says, it's a real big April Fool for me. ( I am actually not a very superstitious person whom believe in all this ' good day ' or ' bad day ' says ............. but for this, it really seems like next time, if I started something else, a good day must be chosen first ............. ha !)
My miserable day started on the April Fool Day ................ for the first three weeks, I already cannot ' tahan ' with the working culture in that organisation. People there seems like non-educated and non-civilisation....................... ( please forgive me to use these rude words ). Can't imagine these things still happening in such a reputable organisation ( from an outsider's point of view before I joined them ) : -
* Department Head doesn't even know how to use simple Excel
To me, I found it very unbelievable & a lot of ' surprises ' in many things happened in this organisation. For example, after a big conference, there are what happen : -
* Three or Four laptops missing after the conference
* Staff scolded the participants loudly in front of the public
* Staff ignored participants' enquiries by only telling them one ' magic ' word - " I don't know "
* Project Head told a speaker flying purposely from another country, sitting in the plane for more than 20 hours, and on his presentation day, 2 hours before his session, he only found out that his name is not in the Programme and Project Head just tell him : " You are too junior to be on the stage for this session because you are the representative nominated by the original speaker, so, you may give us what you have prepared and we might post it up to the website after the conference. There is no presentation session allocated for you this time. "
* Project Head didn't mentioned clearly in the Programme of a specific session which held at another place from the Convention Center. Early in the morning, a group of 20 foreign participants from Pakistan were at the Secretariat Room asking where is the session room for that particular session. Project Head just tell it's a building which is about 20 minutes away from the Convention Centre, shuttle coach left much earlier without making any announcement, and the group made noise. Project Head just tell one thing, again, one ' magic ' phrase ' : " You don't know how to read the Programme arr ???? "
* Only photostate Programme at the night before and make all staff sleepless night
* Only do insertion on the morning itself, kelam kabut
* Use manual registration method for name tags searching. Half or more than half of the participants can't find their names and at last, just use hand writing to prepare new name tags
* Staff are always the first person who standing in front of all the food counters for food and beverages
* Staff are always the first person who have priority to choose all the sponsored gifts and items
* Staff keep all the good sponsored gifts to themselves rather than give it to participants
* Staff are always have priority in reserved table for food, regardless if the participants have seats or not
* Staff ask for big plastic bags from F & B staff to pack food back home without shy, if no plastic, then they use envelope, standing in front of the food counter and pack the food.
My God, all these small small things make all the participants long faces and went back with complaints only. How to get job satisfaction from this kind of lowsy organisation where only received complaints from clients but never have compliments ?
I claimed myself a Professional Conference Organiser all this while and I have been in this field for about 5 years, never in my history or record that this kind of silly things happened. But it happened this year while I was with this company where the whole 5 days during the conference period, everyday I also get scolded by the participants, speakers, sponsors for lowsy management.
As my boyfriend's say, yes, it's not my fault of all this mistakes, but come on, I am wearing the Secretariat name tag running around the hall, and when people get angry, as long as they see the Secretariat people, they just don't care and just shout at you !!! It's simply I am one of the Organiser, as simple as that.
I hate to be scolded without any reasons, I hate to see all the long faces standing behind the counters, I hate people said I am not professional while I have already done my part professionally....................
I know clearly this is not the place where I can stand, the way they work is exactly like the government department, only one ' magic' word - " I don't know " !!! My god !!!
My boyfriend, my lovely boyfriend, don't know how much my big boss paid him for persuading me to stay on and give another chances, I listened to him and I accepted his sweet talk. I stayed for another big project. Alright, same things happened, same complaints repeated and repeated. I can't stand anymore, I can't stand everyday in the office, colleagues are only spending long hours to write email to scold another colleague and cc the big boss rather than spend the time in planning and at work, I can't stand between colleagues, are only politics and complaints, never have nice words about someone but only complaints and bad words about someone, I can't stand everyday everyone are so scared because don't know if today a good day where the boss is having a good mood, if not, too bad lah !!! Everyone kena scold without any reason, just because she is not in a good mood, I can't stand everyday hearing someone shoutly at each other or sending win pop to the whole office just because a small matter like there is some Milo stains on the pantry. My God, can't you all just spend these time at work and plan for a more organised conference, rather than scolding each other, playing politics or just get scolded by all the unhappy participants ?????
I don't understand, I really don't understand why the big boss can stand all these things happened. He knew, just that he doesn't want to get involved and he chose to be quiet.
Finally, I handed in my resignation letter by giving them 24 hours notice, and I left !!! Hurray !!!! How happy my last day in the company where I know, from that moment onwards, I was free from all these ' April Fool ' thinggy and I won't get myself fool again.
Bravo ! 13th July 2007, after a 3 and a half month suffering, I get my Independence Day again !!!! Although I didn't get support from my boyfriend, family members and even Toastmasters members.......................................
Hurray ! Hurray ! Hurray !!!